Remote Virtual Assistant services

I offer accurate and remote reliable virtual assistant services to clients who need temporary or long-term assistance.

With over 10 years of experience in several roles, I have developed strong competencies in mailbox management, complex appointment scheduling, communication, text editing and taking minutes.

I’m fluent in Dutch, English and German.

I’m combining my communication skills with my intuitive and empathic approach to deliver high quality and tailored solutions to my clients.

Check out my services
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Olland Accurate Secretarial Interim Support-OASIS

I got to know Heleen as an enthusiastic and hard worker. She quickly mastered the organization and the work itself. She's decisive and keeps her commitments. She's flexible and versatile. But above all, she's a pleasant and sociable colleague.

Anja Poot | Teamleader Municipality of Nieuwegein

What can I offer you?

  • Calendar and mailbox control (Outlook, Gmail)
  • Scheduling of (complex) appointments, organising events and trips
  • Support with online meeting tools (Teams, Zoom, Slack, Trello, Notion)
  • Text editing and presentations (Microsoft 365, Google Workspace)
  • Taking minutes (reporting and summarizing)
  • Document control (Dropbox, SharePoint, Google Drive)
  • Preparing and editing letters, emails and reports
  • Social media support (planning, posting, set up content with Canva)
  • Prioritizing tasks and monitoring deadlines
  • Relationship management and customer contact
  • Sparring partner

Investment: 

$ 75 per hour

Heleen is passionate, enthusiastic, and proactive

I have known Heleen Olland for many years as the Virtual Assistant of CAOP (Center for Labor Relations for Government Personnel), both as chair of the Participation Committee and Deputy Chair of the Joint Participation Committee, within the Ministry of Defense.

Heleen is a highly driven person. In addition to her regular working hours, Heleen was always willing to provide consultation and advice when necessary and was able to bring forward any previously agreed-upon deadlines if we deemed it necessary.

To capture it all, she is passionate, enthusiastic, and proactive. Heleen is a wonderful person.

Chair of the Defense Participation Committee/Deputy Chair of the Joint Participation Committee for Defense

My softskills

  • Stress resistance: I stay calm and solution-oriented under time pressure
  • Digital curiosity: I’m able to learn new software or systems quickly
  • Flexibility and adaptability: I’m able to quickly switch between tasks and tools
  • Ability to anticipate: I’m used to proactively identifying problems before they arise
  • Discretion and reliability: I can deal perfectly with sensitive data and confidential conversations
  • Communicative sensitivity: I can adapt tone and style to the client or customers
  • Empathy: I sense the client needs, sometimes without having the client explicitly mentioning it

She understands our business strategy

Heleen Olland has been my Personal Assistant for 1.5 years, and her services to me were outstanding. She has a cheerful personality even under the most difficult circumstances.

Integrity and values and confidentiality are key competences that she holds in high regards. Office management, Calendar and email are tidy and up to date, important messages are screened immediately and brought to my attention.

The best quality however besides described here before is that she understands our business strategy and as such makes conscious choices on what is important and what not. One thing that is usually not described in job advertisement, but for me a great quality as well is the fact that she is my eyes and ears.

She picks up body language in meetings and conversations, and she knows what the generic feelings in the organization are. As such she brings them to my attention, for me to act on and be more effective. For me it would be a loss to see Heleen go, but I also understand quite well that she is ready for the next challenge and needs to move on.

Richard Betten | COO APM Terminals Maasvlakte II

Interested to work together? Contact me!